Frequently asked questions
What is the return policy?
For Small Quantity Order(under 10pcs),We provide 30 days return windows,If our clients not satisfied with their purchase, let us know and we'll do our best to work with you to make it right.
When will I get my order?
We offer four shipping options:
1. Ship from mainland China (free shipping), delivery time 10-20 business days;
2. Ship from mainland China (paid courier service), delivery time 5-7 business days;
3. Some products can be shipped from our warehouses in the US, UK, France, Australia, and Japan, delivery time 2-5 business days.
4. For large quantities of goods, we offer door-to-door sea freight, air freight, and rail freight services, with transit times ranging from 10 to 50 days. Please inquire separately.
How much does shipping cost?
1. Free shipping from mainland China via international small parcel transport;
2. Paid courier services from mainland China, such as UPS, FedEx, and DHL, with shipping costs depending on order weight;
3. Some products can be shipped free of charge from warehouses in the US, UK, France, Australia, and Japan;
4. For large shipments, door-to-door sea, air, and rail services are available; please inquire separately.